Privacy Policy

Introduction

Welcome to BuzzBistro. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all users of BuzzBistro's services, including restaurant owners, staff, and end customers who interact with our AI assistant.

Information We Collect

We collect several types of information from and about users of our services, including:

• Personal identifiers such as name, email address, phone number, and billing information
• Restaurant information including location, menu items, operating hours, and staff details
• Customer interaction data such as reservation details, order history, and preferences
• Usage data including how you interact with our platform and AI assistant
• Device and connection information including IP address, browser type, and operating system

We collect this information when you register on our platform, place orders, make reservations, interact with our AI assistant, or fill out forms on our website.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Training and improving our AI assistant to better serve your customers
• Generating analytics and insights about your restaurant's performance
• Sending promotional communications and updates about our services
• Responding to your comments, questions, and customer service requests
• Protecting the security and integrity of our platform

Data Sharing and Disclosure

We may share your personal information in the following situations:

• With service providers who perform services on our behalf
• With your restaurant's staff and management as necessary to provide our services
• With customers making reservations or placing orders at your restaurant
• To comply with legal obligations or protect our rights
• In connection with a business transaction such as a merger or acquisition

We do not sell your personal information to third parties.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use both session cookies and persistent cookies for the following purposes:

• To remember your preferences and settings
• To authenticate users and prevent fraudulent use
• To analyze how our website is used and improve our services
• To help us remember and process items in your shopping cart
• To personalize your experience

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information about a child, please contact us.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: